Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (314) 799-2337 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(314) 799-2337

Welcome to the Far Below Retail, website located at farbelowretailstl.com (hereinafter "We", "Us", "Our") and thank You (any visitor to Our web site) for considering Our products and services.

Upon registration, by checking the provided check box, You hereby agree to the terms and conditions of this Terms of Service (hereinafter "Agreement") which, along with the consideration of the mutual promises You and We make to each other, then becomes a binding contract between You and Us.

Privacy Policy

Our Privacy Policy is located at here and is hereby incorporated into this Agreement by reference. Please review the Privacy Policy to understand Our policies.

Screen Name and Passwords

You hereby agree that You are responsible for all actions taken under Your Screen Name and Password. Please remember it is Your responsibility to keep this data secure and You hereby agree that We are not liable for any loss or damage arising from Your failure to keep Your password secure. Further, You agree to immediately notify Us of any unauthorized use of Your password or any breach of security.

Purchase Policy

Our goal at farbelowretailstl.com is to make Your purchasing experience easy and efficient. If You have any questions about Our purchase policies, please contact Us at fbrstl@gmail.com.

Sales Tax

Any and all sales or use tax will be Your responsibility. Sales tax calculations on the web site are an estimate only. Your true sales tax, if applicable, will be calculated and presented to You at the time of product delivery.

Shopping Cart

We maintain a PCI compliant shopping cart. The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements designed to ensure that all companies that process, store or transmit credit card information maintain a secure environment.

When You make purchases from Us using Your major credit card, You agree to honor the terms and conditions of Your cardholder agreement.

Return Policy

For information on returns or warranties please contact customer care at (314) 799-2337.

Rebates

We provide You every opportunity to save on Your purchase. We offer rebates directly from the manufacturers and from Our buying groups. Most rebates and coupon offers are subject to their own terms and conditions as specified by the rebate sponsor and processor. If You have any questions on Our rebates, please contact Us at fbrstl@gmail.com.

Product or Pricing Inaccuracies

While we take every precaution to insure all products and pricing are correct on Our web site, mistakes do occur. Should You find a mistake please contact Us at fbrstl@gmail.com. Prices and the availability of products and Our services are subject to change without notice. Despite Our best efforts, we will, from time to time, make pricing mistakes. We will endeavor to promptly correct any mistakes as we become aware of them. We reserve the right to revoke any offer and/or correct any error at any time, including after an order has been submitted and even in the event that Your method of payment has been charged. Any disputes related to pricing will be resolved at Our sole and complete discretion.

Trademarks

WebFronts™ is a Trademark of Retailer Web Services, LLC and Evolution Vertical LLC. You understand and agree that Retailer Web Services, LLC and Evolution Vertical, LLC, merely maintains the web site for Us and is not a party to this contract.

WARRANTIES

OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOU EXPRESSLY AGREE THAT USE OF ANY SERVICE OFFERED BY US IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABLITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. WE DO NOT MAKE ANY WARRANTY THAT OUR SERVICE WILL MEET YOUR REQUIREMENTS, OR THAT ANY SERVICE OFFERED BY US WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED; NOR DO WE MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF ANY SERVICE OFFERED BY US OR AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH ANY SERVICE OFFERED BY US. YOU UNDERSTAND AND AGREE THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF ANY SERVICE OFFERED BY US IS AT YOUR OWN DISCRETION AND RISK, AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. WE DO NOT MAKE ANY WARRANTY REGARDING ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH US OR FROM ANY SERVICE OFFERED BY US OR ANY TRANSACTIONS ENTERED INTO BY USE OF OR THROUGH ANY SERVICE OFFERED BY US. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US, OR THROUGH ANY SERVICE OFFERED BY US, SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

PRODUCT INFORMATION AND DESCRIPTIONS -- WE ATTEMPT TO BE AS ACCURATE AS POSSIBLE. WE DO NOT WARRANT THAT PRODUCT DESCRIPTIONS, SPECIFICATIONS OR OTHER CONTENT OF THIS SITE ARE ERROR FREE, ACCURATE, COMPLETE, RELIABLE, OR CURRENT. IF A PRODUCT OFFERED OR SOLD BY US IS NOT AS DESCRIBED, YOUR SOLE REMEDY IS TO RETURN IT IN UNUSED CONDITION IN ACCORDANCE WITH OUR RETURN POLICY.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES, INCLUDING, WITHOUT LIMITATION, NEGLIGENCE, SHALL WE OR OUR PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR THE INABILITY TO USE ANY SERVICE OFFERED BY US, OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES, OR RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED, OR MESSAGES RECEIVED, OR TRANSACTIONS ENTERED INTO BY MEANS OF OR THROUGH ANY SERVICE OFFERED BY US, OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, OR OTHER INFORMATION THAT IS SENT OR RECEIVED OR NOT SENT OR RECEIVED, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA, OR OTHER INTANGIBLES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU ALSO AGREE THAT WE SHALL NOT BE RESPONSIBLE OR LIABLE TO YOU, OR TO ANYONE, FOR THE STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON OR ARISING FROM USE OF ANY SERVICE OFFERED BY US. IF YOU ARE DISSATISFIED WITH ANY SERVICE OFFERED BY US YOUR EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE WITHOUT REFUND OF ANY KIND WHATSOEVER.

Indemnification

You hereby warrant that You will not use the information provided by Us in violation of any State or Federal law. Further, You agree to indemnify, defend, and hold Us harmless, as well as holding harmless Our parents, subsidiaries, affiliates, officers, directors, employees, agents, and suppliers, and their respective affiliates, officers, directors, employees, and agents, from any claim, action, demand, or damage, including reasonable attorney's fees, made by any third party or governmental agency arising out of or related to Your use of any service offered by Us or Your violation of this Agreement, including without limitation, claims or suits for libel, violation of rights of privacy or publicity, interference with property rights, trespass, violations of Federal or State Law, patent infringement or plagiarism. We may, at Our sole discretion, assume the exclusive defense and control of any matter subject to indemnification by You. The assumption of such defense or control by Us, however, shall not excuse any of Your indemnity obligations.

Force Majeure

Neither party shall be liable for delays or nonperformance of this Agreement caused by strike, fire or accidents, nor shall either party be liable for delay or nonperformance caused by lack of availability of materials, fuel or utilities or for any other cause beyond its control.

Assignment

You may not assign Your rights or obligations under this Agreement without Our prior written consent.

Intended For Users that are Residents of North America and are Over 18

Our services are available and may only be used by, individuals who are residents of North America and who are 18 years and older who can form legally binding contracts under applicable law. You represent and warrant that You are at least 18 years old, that you reside in North America, and that all registration information You submit is accurate and truthful. You agree to comply with all local laws regarding online conduct and acceptable content.

Disputes

In the event of a dispute, You agree to attempt to resolve the dispute by contacting Us at fbrstl@gmail.com prior to taking any other action. Failure to contact Us to attempt a dispute resolution prior to taking any other action will result in a breach of this Agreement by You. Any resolution to Your dispute will be considered by Us in good faith and You agree to abide by Our decision. Should You seek a remedy in a court of law, it will be Your responsibility to pay Our legal fees. In addition, You hereby waive any right to a trial by jury in the event of any controversy or claim relating to this Agreement. This Agreement and Your use of Our web site are governed by the laws of the State of Delaware, and the New Castle County Court of Chancery of the State of Delaware will have exclusive jurisdiction over any and all disputes arising out of, relating to, or concerning this Agreement or any other controversy between You and Us. In addition to the foregoing, in the event of any breach or violation of this Agreement, We shall be entitled to enforce all of Our legal remedies for the breach or wrongful activity including, but not limited to, seeking actual damages, the maximum amount of statutory damages under applicable statutes and Acts, profits, treble damages, and attorneys' fees and costs. These remedies and damages are in addition to the monetary payments described above and/or any amounts otherwise due under this Agreement. You understand and agree that Retailer Web Services, LLC and Evolution Vertical LLC, merely maintains the web site for Us and is not a party to this contract.

License and Site Use

We grant You a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with Our express written consent and the express written consent of Retailer Web Services, LLC. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without Our express written consent of and the written consent of Retailer Web Services, LLC. You may not frame or utilize framing techniques to enclose any of Our trademark, logo, or other proprietary information (including images, text, page layout, or form) without express written consent. You may not use any meta tags or any other "hidden text" utilizing Our name or trademarks without Our express written consent. Any unauthorized use terminates the permission or license granted by Us. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to Our home page so long as the link does not portray Us, Our affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use Our logo or other proprietary graphic or trademark as part of the link without express written permission.

Severability

If any provision, or portion thereof, of this Agreement is held by a court of competent jurisdiction to be invalid under any applicable statute or rule of law, the parties agree that such invalidity shall not affect the validity of the remaining portions of the Agreement and further agree to substitute for the invalid provision a valid provision which most closely approximates the intent and economic effect of the invalid provisions.

Headings

The headings of this Agreement are for convenience only and shall not be used to construe the meaning of this Agreement.

Agreement Updates

This Agreement is effective as of September, 23, 2015. We reserve the right to revise this policy from time to time without prior notice. You will be notified of any material changes in Our Terms of Service either by email or by a conspicuous posting on Our Web site.

Terms and Conditions

Down Payments and Balance: All sales require 100% of payment. To place your order with the manufacturer(s) that you selected, we require sufficient funds to cover the cost of goods, freight charges/delivery and sales tax. If your order is being financed, we then do not require a down payment.

Coupons and Sales:
Any coupon must be presented at the time of purchase. Coupons and discounts will not be honored at a later time after the order is place. Coupons only apply on regular priced items and cannot be used in conjunction with any sale items, promotions or other negotiated prices. Coupons are also not valid with outside Financing. (Please refer to the Terms and Conditions on coupon)

Measurements for delivery or pickup:
It is your responsibility to ensure that the items you order will fit through the desired openings/pathways and desired location at the time of delivery. FBR employees and contractors are not permitted to disassemble doors and/or windows, or modify any other openings to garage, backyard or similar location at the delivery site. We will not modify your piece to fit into your home. If the items ordered will not fit into your home then we will return them back to the store and issue you store credit towards finding pieces that will fit for you. Your signature on this contract authorizes us to do so.
Wood, Leather and Other Natural Materials: Most Furniture is constructed of natural materials which may vary in color, texture, appearance, etc. Floor samples and Catalog images are only representations of the finished product and are not guaranteed by the manufacturer to be an exact replica of the finished product. However, the manufacturer does warranty workmanship free of obvious defects and/or flaws. If an item you ordered arrives and you dislike the natural marking, range scars, colorations, texture or other characteristics subject to variations, you are still obligated to receive the item and pay in full.

Discontinued Items:
FBR makes no assurances that items you order will remain available from a manufacturer.

Furniture E.T.A.s:
It is not possible for us to guarantee exactly when your furniture will arrive. Your delivery time is predicted on variables such as manufacturer locations, inventory levels, stock allocations, scheduled cuttings, productions lead times, freight scheduling, logistics, and more. If at any time you would like a status on your order, we will be glad to contact the appropriate manufacturer(s) on your behalf during their normal business hours. Once they have provided us with an update, we will release status of the order to you. You will be contacted to arrange delivery/pick-up once your entire order arrives at our loading areas.

All Sales Final:
Since FBR does not stock any merchandise, every order is a special order placed directly with the manufacturer on your behalf. The money you place toward your order is sent to the manufacturer to secure your merchandise (for case goods) or is required before a manufacturer will put your custom order into production (orders with respect to upholstery paint or stain selections, etc). Consequently, once your order is in the process/productions with the manufacturer it cannot be canceled by FBR. To summarize, once your order is placed the sale is final. This means cancellations will not be granted and money will not be returned. If you are wanting to return any items you will receive a store credit for the amount paid and will be required to pay a $50 restocking fee per piece ordered. No Exceptions.

Pick Ups:
FBR shipping/receiving docks are located on the west side of our building at 1645 Headland dr Fenton Mo 63026 (314)799-2337. All customer pick-ups occur at FBR warehouse from 11am-7pm Monday thru Friday and 11am-5pm Saturday and Sunday. FBR is responsible for making your order available to you in exactly the same condition in which it was received. It is your responsibility to pick up your order with the necessary means to load, secure and transport your order. FBR employees may help in assisting you in loading your order but will not assist in securing them nor provide securing items for you. Once the order has been made available to you at your request, you will have two options. 1) Inspect furniture on site and release FBR of defect liability or 2) take boxes to your residence at which time you will have 48 hours to report and factory defects or damages. By signing this, you understand and agree that in the rare case of defects, you will be required to return the pieces in their original boxes to FBR in order to receive new replacement merchandise. Since using FBR’s referred delivery service is an option, it is your responsibility to get the item back to FBR. FBR assumes no responsibility and will not give re-imbursements for rented trucks used by customers to pick up furniture.

Delivery:
You are under no obligation to use FBR referred delivery service. You may arrange to have you order collected at the FBR warehouse by any delivery service of your choice. Your delivery service can load your order between the designated pick up hours listed above. If you use the FBR delivery service, FBR will arrange a delivery date and time once your complete order is received. The driver will call before arrival. All deliveries are to be paid by CASH ONLY and to be paid upon arrival. If multiple deliveries are necessary because 1) you missed your delivery appointment 2) You were not able to pay for your delivery fee with cash or 3) You refused a delivery for any reason other than damaged merchandise, you WILL INCUR an additional delivery fee which will be the same amount as the original delivery fee. If delivery is then denied by the customer, the customer will be required to pick up their furniture at which time they will have to pay the original delivery fee before the items will be release by FBR. This type of situation will be in no way, grounds for order cancellation or refunds of any kind. No Exceptions. FBR has instructed its suppliers to ship any portion of you order as it is available. As a result, FBR may not receive all items on your order at the same time. You will contacted to arrange delivery/pick up when your order has been received in it’s entirety. Unless specified otherwise, any delivery fee quoted at the time of purchase covers a single delivery for all items ordered.

Delivery procedures:
If FBR’s delivery service is chosen by the customer to deliver their furniture and/or mattress(es), a quote will be given by FBR and written on the original purchase order for either "Drop off Only" or "Complete Set up". If Drop off only is chosen, our delivery service will bring the merchandise into the residence. However, by signing this you are releasing us of any liability once our delivery service enters the residence in the rare case that something in the residence is damaged. They will also bring the item(s) upstairs as long as the additional fee per piece is being paid for by the customer. Once drop off is completed, The customer will be required to sign a form saying that they understand they have 48 hours to report any defects or damages to FBR. If Complete Set up is chosen, our delivery service will set up the furniture and/or mattress and remove all boxes and/or plastics. Our delivery service will not move other furniture or mattress(es) to clear up space for the customer’s new furniture. It is the customer’s responsibility to clear make ready the space where all new furniture or mattresses will go. Once again, the customer will be required to sign a for saying that they have inspected the product and will note on the form while delivery service is still there, any damages before they leave. This will release FBR of any damages and/or liability. Any damages not reported will need to be repaired at the customer’s expense.

Damage Recognition:
In the rare case that defect/damage has been noticed during a Set Up or after Drop Off by FBR’s delivery service a damaged item will be repaired by a FBR referred professional furniture repairmen or it will be replaced. The item is first inspected and then repaired, if possible, by the repairman. If you, or the repairman feel that the repair is unsatisfactory, a second inspection will be performed by FBR or FBR’s representative. If and only if, FBR agrees that the repair has not rendered the item in an "as new" condition, a replacement item will be ordered for you. The subsequent delivery of a repaired item(s) or replaced item(s) will be performed by FBR at no cost to you if you originally paid for delivery. If conceal damage becomes evident after a pick up or a delivery performed by you own delivery service, you have 48 hours to inform FBR in order for that damage claim to be recognized. The item(s) must then be brought back to FBR in their original boxes/packaging for inspection. If item(s) are not in their original boxes/packaging they cannot be replaced. Absolutely No Exceptions.

Summary:
By signing the Agreement, you acknowledge that you have read, understand and agree to the terms set forth in this document. FBR will not be held responsible/accountable for any complications due to any of the items listed above. FBR will be held harmless against all related items.



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